Training & Workforce Development Manager

Full-time • $55k-60k /yr • Hybrid

DEADLINE FOR APPLICATIONS: Sunday, October 15th (11:59pm PST)

JOB SUMMARY

BAVC Media is hiring for a full-time Training & Workforce Development Manager as part of the organization’s Advanced Training & Workforce department. This position has a focus on organizing and facilitating all adult advanced training experiences, including frontline customer service to media students and workforce development participants (current, prospective and alumni), coordination with instructors and community partners, management of our learning management system, and support with reporting, marketing, and outreach.

ABOUT BAVC MEDIA

BAVC Media (Bay Area Video Coalition) has been a trusted community educator, collaborator, incubator, community builder, and resource for the media arts world since 1976.

BAVC Media serves as a community hub and resource for media makers in the Bay Area and across the country, reaching thousands of freelancers, filmmakers, jobseekers, activists, and artists every year. We provide access to media-making technology, hands-on training, workshops, mentorship, preservation services, broadcast opportunities, artist development support, and more.

Across BAVC Media’s programs, we advocate for those whose stories aren’t being told and provides the resources for anyone to create, share, and amplify their stories and those of their communities.

Interested candidates should submit a cover letter and resume using the link below

ESSENTIAL DUTIES AND RESPONSIBILITIES

Develop adult training annual class schedule on a quarterly basis, and enter it into BAVC Media’s Learning Management System (LMS)
Ensure accurate information populates to BAVC Media’s website
Collect and post course materials from instructors on BAVC Media’s LMS
Guide clients to the most appropriate classes through individualized coaching
Develop training plans for individuals, Certificate and subsidized dislocated workers
Troubleshoot tech issues that may occur between BAVC Media’s LMS, Salesforce, and other integrations related to adult training and workforce development programs.
Coordinate with the organization’s developer, if necessary, for activities beyond the scope of normal troubleshooting
Manage enrollment for all reporting needs, especially for BAVC Media’s various government funders
Assist community partners and employers with questions about BAVC Media’s training and workforce development classes and programs.
Determine when classes should be canceled and send cancellation notices to students/instructors as a result
Troubleshoot class setup and equipment issues, as needed
Monitor class popularity and relevance and participate in ongoing feedback assessment to enhance sales performance and client satisfaction
Provide relevant statistical information for reporting to government regulators, funders and employers, in coordination with BAVC Media’s compliance staff and operations personnel
Provide support to and collaborate with the Training & Workforce Development Associate

SKILLS & REQUIREMENTS

Demonstrate unflagging customer service skills, have a penchant for problem solving, be collaborative, take initiative and possess a tireless love for accuracy.
Four-year college degree or relevant professional experience in education, digital media or technology. We encourage candidates who have completed alternative workforce training programs to apply.
Possess a broad understanding of the Bay Area digital media and IT tech sphere from programming to motion graphics to video/audio to virtual reality with a keen interest in emerging technology, and/or, have a strong interest in developing your knowledge-based in this arena.
Be extremely detail- and goal-oriented, be an excellent listener and have an abundance of patience when explaining processes and services repeatedly.
Ability to make accurate assessments about clients’ needs based on provided information and be able to offer relevant solutions and services to people with diverse backgrounds and varying needs
Command of Microsoft Excel, Word and Google Docs
Experience with Salesforce and learning management database administration highly desired

COMPENSATION & SCHEDULE

This is a full-time position (35 hours/week) with three days/week in-person at our San Francisco office. Some evenings and weekends may be required for events and/or classes. Benefits include paid vacation, sick time, and holidays as well as employer-paid medical, dental, and vision benefits.

Range: $55,000 – 60,000 annually

You will also have access to all BAVC classes and workshops at no cost when schedule and availability permits.

Special ADA Requirements

BAVC Media is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodations when necessary.

For the purposes of ADA, the “Responsibilities” and “Qualifications” are essential job functions.
Significant work is performed in a typical interior office work environment or community meeting space with typical noise and other disruptions.
Both standing and sitting are required for long periods of time. High use of computers and related equipment is required.
Various types of equipment/supplies are used to accomplish the job requirements and include, but are not limited to, computers, printers and copy machines, office supplies and materials, telephones, and other common communication devices.
Proof of COVID-19 vaccination or exemption is required

BAVC Media will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

As a public-serving, and government-funded community media organization, BAVC Media follows all public health and safety protocols prescribed by relevant agencies. BAVC Media employees are required to comply with these protocols as they relate to Covid-19 and any other illnesses and/or safety issues.

Interested candidates should submit a cover letter and resume using the link below

Apply now