Website Starvox Entertaiment

Celebrated musician David Broza is playing in San Francisco on June 8th 2024 at the Palace of Fine Arts. Starvox Entertainment is looking for a Box Office Associate for the evening. Interested candidates should send their resumes to josh@starvoxent.com.

Responsibilities:

  • Ensure that each visitor is met with a warm smile and a friendly greeting
    Handling walk-up sales and using up-selling to maximize revenue when appropriate
  • Processing and managing cash, debit and credit card transactions with confidence
  • Operating computerized ticketing systems and ensuring all account data is captured accurately
  • Maintaining discretion regarding confidentiality of all account information
  • Adhering to and interpreting all Ticketing policies and procedures to provide a high level of service
  • Trouble-shooting equipment and hardware
  • Balance daily transactions ensuring all sales are balanced (accuracy essential), troubleshooting when discrepancies occur
  • Be familiar with the facility and surrounding area in order to provide correct directions to the public
  • Have a knowledge of all related ticket pricing, schedule, promotions and operations
  • Deal with any customer issues related to ticketing
  • Other duties as required

 

Requirements:

  • Experience with Ticketmaster systems a plus
  • A committed, professional and proactive approach to work
  • Customer Service Excellence and Visitor Satisfaction
  • Excellent people skills with the ability to interact effectively with customers as well as staff members at all levels within the organization in person, by e-mail and telephone
  • Reliable, responsible and punctual
  • Ability to work well both independently and as a team player
  • Proven cash-handling skills and experience with computerized sales POS system
  • Availability for the afternoon and evening of June 8th, 2024
  • A can-do attitude
  • Love of arts and culture is a plus!

To apply for this job email your details to josh@starvoxent.com